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Customer Service Phone Hours
My Favorite Shoe Store 6864 Engle Road Cleveland, OH, 44130
How do I return an item I have received? On the back of most packing slips is a return/exchange form with our convenient pre-paid, pre-addressed EZReturnLabel™ that's included in most order shipments (except for some heavy items and items sent outside the continental U.S.). Our EZReturnLabel™ doesn't require postage up front. A flat-rate return charge will be deducted automatically from your merchandise credit. Simply place the merchandise back in its originally packaging and affix the handy adhesive EZReturnLabel™ over the original shipping label. Then, within 30 days of merchandise receipt, drop the package in the mailbox at home or office, give it to your postal carrier, or take it to the post office without having to wait in line. If you no longer have your packing slip, please send a note with your merchandise that includes your order number, name, and address, and specify whether you would like a refund or an exchange. Please be sure to include the item numbers of the items you wish to receive in exchange as well. Send to: Andrea Powers - Customer Service, 6864 Engle Road, Cleveland, OH 44130.
Buy Womens Shoes Online From Myfavoriteshoestore.com and slip into a new world of fashion and comfort. Browse our site or call us to find out more about our Online Shoe Store.
You can expect in-stock items to be processed and shipped out of our facility within 48 hours period. Items sent via regular shipping can be expected to arrive within 15 business days from the date of order. Items sent via our Express Delivery can be expected in 3-4 business days after leaving our facility. For Hawaii and Alaska, please allow 4-6 weeks. To keep you informed of the status of your order we email you two confirmations (provided that we have your correct email address) one indicating that your order has been processed and the other indicating that your order has been shipped.
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