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Phone:1-800-289-6229
Customer Service Phone Hours
1-800-289-6229
Email:
Address:
Macys
22 4th Street
San Francisco, CA 94103-3131
Return Policy
Returns are easy and convenient at macys.com. You can exchange or return your purchase to any Macys store (find the one nearest you). You can also return purchases directly to macys.com by mail. It is up to you!
RETURNING TO A STORE Inside your package you will find an invoice. Simply take your purchase, this invoice (make sure the bar code is attached) and the original packing materials to any Sales Associate to process your exchange or return - it is that easy! You will receive a credit to the original tender (e.g. major credit card). RETURNING A GIFT:
If you are returning a gift that was sent to you, follow the instructions above and you will receive your choice of a credit to your Macys credit card, an existing Macys gift card or a store merchandise credit. RETURNING BY MAIL: Just fill out the return form and use the pre-addressed shipping label enclosed with your order and send it back to them! Misplaced your pre-addressed shipping label?
Store Description:
Find Macy department store online. Shop all your favorite departments and find all available promotions for Macys.
Shipping Info.:
Macys ships most in-stock items within 3 business days. On occasions when they can not, they will let you know. Read their Shipping Policy for complete details.
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