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Customer Service Phone Hours

Jewelry Television�
10001 Kingston Pike, Suite 57
Knoxville, TN 37922

Return Policy
We at Jewelry Television� want you to be completely satisfied with your purchase. If you are not totally satisfied, send it back within 30 days of the original shipment date for an exchange or a refund for the price of the item. (Items over $499.99 must be returned within 14 days of the original shipment date.) Note: We follow standard CD and DVD return policies. DVDs are nonreturnable if the cellophane is opened. Shipping and handling fees are nonrefundable. Extended Holiday Return Policy: Items ordered between November 1 and December 23 may be returned or exchanged until January 31.

Store Description:
Fine Jewelry, Diamonds, Colored Gemstones and More, all up to 80% off of retail.

Shipping Info.:
Standard shipping for all packages will be through various methods of USPS. Please refer to the attached shipping chart for the different methods associated with price points. Jewelry Television� will only ship packages via Federal Express when a customer asks to expedite their shipping for an additional fee. Price Point Weight Carrier Service $0.00 - $199.00 10 oz or less USPS First Class $0.00 - $199.00 10 oz or more USPS Priority Mail $200.00 - $3000.00 10 oz or less USPS First Class w/signature $200.00 - $3000.00 10 oz or more USPS Priority Mail w/signature $3000.00+ No restrictions USPS Express International No restrictions USPS Global Orders over 14 days No restrictions USPS Express Short Ship Orders No restrictions USPS Priority Mail w/signature Claims Orders No restrictions USPS Priority Mail w/signature Exchange Orders No restrictions USPS Priority Mail w/signature

Clothing-Accessories > Fine-Jewelry
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Recent Reviews

   -Naomi Ferreira
They could use help in the customer service dept, and the on line icon is pretty useless. If you ask about a product, they type what is already typed.
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