Online Coupons FAQ's from WhatsYourDeal
Coupons
How do I find coupons?How do I use coupons?
The coupon isn’t working, now what?
Deals and Offers
How do I find deals?A deal has expired; can I still get the deal?
How do I find a store?
General Online Shopping
Is shopping online safe?What is Black Friday?
What is Cyber Monday?
How long does it take for shipping?
About WhatsYourDeal.com
Why should I use WhatsYourDeal.com?Where do you get your coupons?
What information does your site supply?
How long has WhatsYourDeal been in business?
What stores do you have coupons for?
How often do you get new coupons?
How often do you get new deals?
Merchant Questions
What if I have a problem with a merchant?Can I put a link to my store on your site?
Coupons
How do I find coupons?There are several ways to find the coupon you are looking for:
- Use the search feature to find the store you are shopping then click through to the coupons.
- Use the search feature to find the type of coupon are you looking for, such as 20% off.
- Scroll through our all coupons page to find the most popular coupons.
- Browse our forums under coupons or exclusive coupons.
- Use our toolbar button to get coupons while on the merchants site.
There are several types of coupons, and each is used differently:
- Codes: Codes are the most popular method of activating coupons.
- You will enter the code on the merchants site where indicated. The coupon field is usually on step 1, 2 or 3 of the merchants check out.
- Terms used to indicate where to enter the code are coupon code, promo codes, discount code, source code and promotional code.
- Use copy (ctrl+c) then paste (ctrl+v) code into the appropriate box.
- Link Activated: Links are the second most popular type of coupon
- You will click the link where indicated to activate the coupon.
- Some stores will show you the discount and details immediately.
- Some stores will show you the discount at check-out.
- Make sure your discount appears at checkout before finalizing your order, once placed you will not be able to add a coupon.
- Site Wide Promotions: This is the least common used coupon.
- The discount is automatically applied to every order on the site.
- This is usually used with Free Shipping such as, free shipping on $65.
- You will find this discount shown prominently on the merchants site.
- We publish these discounts for users who are browsing.
The coupon did not reflect a discount in your cart. Here are some things to check.
- Expiration Date. Some coupons listed as expired still work, and some are expired early. So check the expiration date for accuracy.
- Check the code you entered, make sure that it is in the same format at the coupon listed. Some coupons are case sensitive.
- Check for spaces at the beginning or end of the code.
- The coupon you are using may have some restrictions which include the product in your cart.
- The end total may have changed, but the merchant may not have shown you the discount. Always check your end cost before entering your coupon to ensure that you are getting the discount
- You may need to refresh your cart, use (ctrl+r) to refresh your shopping cart
- If all options fail, please click the link to report the expired coupon, we will check the coupon and remove it if it is found to be inactive.
Deals and Offers
How do I find deals?There are several ways to find deals on WhatsYourdeal.com
1. Browsing: You are looking for a great deal, but don’t have an item in mind.
a. Browse the deals forum for all the newest deals entered. We usually enter 100+ deals every day. So you will have plenty to choose from when browsing. This is an excellent way to find great deals on gifts.
b. Browse daily deals for stores that have a great deal every day.
c. Browse the clearance section by categories you like to shop.
2. Searching: You know the product you want, now how do you find it?
a. Use our search feature, enter in the product sku, or product name
b. Browse the category for stores that carry your item
A deal has expired; can I still get the deal?
Prices are determined by merchants, so once a deal is gone, it is gone.
You can search our site for another deal on the same product at another store.
How do I find a store?
You know the store, now you need the coupon
- Use our site search
- Browse alphabetically or by category
- Use our toolbar button to check for coupons while on a merchant site
General Online Shopping
Is shopping online safe?Security is one of the biggest concerns for those new to internet shopping. Internet shopping is one of the safest ways to shop. The stores listed on our site meet our high shopping standards. Online shopping carts use a secure server and 128 bit encryption for your credit card information. The secure server is protected while information is flowing from your keyboard to the server. The 128 bit encryption means that 128 characters are used to code each number of your credit card. Online shopping is more secure than in-store shopping because your credit card information is public while shopping at a store. A clerk could copy your information, the receipt sometimes shows your credit card info, and the store can retain your credit card information. Meanwhile your information is kept private through encryption when shopping online. What is Black Friday?
Black Friday is the nick-name given to the Friday after Thanksgiving. The reason this term was used is because it is the day that retail merchants go from “in the red” to “in the black”. This means that the retail stores are showing a profit. To help boost sales on this day merchants offer deep discounts on “loss leaders”. Loss leaders are products that are highly sought after, that a merchant will heavily discount to get your shopping in their store or on their site with the hopes that you will purchase other products at the same time. The Black Friday sales are very competitive from store to store, the information is often leaked out early for the consumers, but not so early that other merchants can get a preview look at the deals in an effort to give a better deal.
As Black Friday information is leaked, we publish it in our forums under Black Friday followed by the current year. We also archive previous years Black Friday ads so you can know what to expect.
Black Friday was traditionally an “in store only” promotion; however, many savvy merchants have gotten wise and are now offering their promotions online as well. We are also starting to see some merchants take this a step further; they are offering “online only” promotions on Black Friday. Whichever the case, whether in-store or on-line we always show all the promotions available from top merchants on Black Friday. What is Cyber Monday?
Cyber Monday is the online counter part to Black Friday. Its all about deals, deals and more deals! Merchants are eager to get shoppers to their site for Christmas shopping, so they offer deep, deep discounts on Cyber Monday. These discounts are usually on highly sought after items. Last year we saw merchants offering discounts on more than 1 Cyber Monday. I think it is safe to say that Cyber Monday is every Monday between Thanksgiving and Christmas where products are still able to ship in time for holiday gift giving. How long does it take for shipping?
Each merchant is different, and are in different locations. Check the store you are shopping to ensure ship dates and times. Technology has helped merchants to expedite their shipping quickly and efficiently.
About WhatsYourDeal.com
Why should I use WhatsYourDeal.com?More Discounts: You should use WhatsYourDeal.com because our staff is constantly adding new coupons, deals and discounts. We have created searches and tools that are easy to use and always provide up to date information. We work closely with merchants to get exclusive offers, discounts and coupons, so when you use WhatsYourDeal.com you are adding another user to our group that enables us to get “group” discounts in the form of coupons.
Accurate Information: All our information is human edited, which means you will find it to be more accurate and up to date than other sites. Our coupons are checked for accuracy, and are removed from our site if found to be inaccurate.
On Your Side: When shopping through WhatsYourDeal.com you have an advocate on your side. If you ever have a problem with a merchant or store, we will help on your behalf to seek a reasonable resolution. We have relationships with the merchants we list on our site, that enables us to get answers when you have situations that are not being handled by customer service.
Where do you get your coupons?
We have agreements and relationships with the merchants listed on our site. Each merchant has a desire to increase their user base and promotions are one way they achieve this goal. Merchants send us current promotions and upcoming promotions they have to offer to consumers. We sort through thousands of emails and messages daily to keep you informed about all sales, deals and coupons available from over 3000 merchants.
What information does your site supply?
WhatsYourDeal.com publishes coupons, deals and sales. In addition, we also provide contact information, shipping information and addresses to our merchants.
How long has WhatsYourDeal been in business?
WhatsYourDeal.com has been providing coupons, deals and discounts since December 2004
What stores do you have coupons for?
We list over 3000 merchants on our site. Some stores publish coupons all the time, while others are more sporadic. Rest assured, if there is a coupon available, we have it listed!
How often do you get new coupons?
New coupons are published daily. We enter an average of over 100 coupons every day. That’s 3000 new coupons every month.
How often do you get new deals?
New deals sales are published daily. We enter an average of over 100 deals and sales every day.
Merchant Questions
What if I have a problem with a merchant?If you have an unresolved issue with a merchant, and would like our team to assist you, please send an email to ksunshine@whatsyourdeal.com , include store name, order number, order date, and products purchased with a detailed description of the problem and your course of action to resolve it. Please also include any responses you have gotten from the merchant.
Can I put a link to my store on your site?
We do have link exchanges available, please contact ksunshine@whatsyourdeal.com with your contact information, phone number, email address and site name.
