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WHITE SMOKE contact information:
Phone:0
Customer Service Phone Hours
email:support@whitesmoke.com
address:
WhiteSmoke Inc.
501 Silverside Road, Suite 105
Wilmington, DE 19809
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WHITE SMOKE Return Policy
1. Upon cancellation of any end-user license to use the WhiteSmoke Text Enrichment Software ("License", "Software", respectively), full refund of the amount actually paid to WhiteSmoke for such License will be granted to the customer who requested such cancellation, whether orally or in writing or by electronic means, provided that such cancellation is made not later than 30 days as of the date on which the relevant License was purchased. Any refund will be made according to the original payment method of the relevant customer.
2. The aforementioned provision shall not apply in cases where a License was purchased by a customer following a trial period of the Software or any version thereof of at least 30 calendar days from the date of downloading it, during which the customer was afforded with an opportunity to evaluate the Software prior to making a decision to purchase a License. However, if a cancellation is requested despite such trial period, WhiteSmoke at its sole discretion may agree to refund the customer, based on a reasonable explanation of the cancellation request.
3. All returns and cancellations require a cancellation authorization number, which can be obtained by contacting WhiteSmoke's customer service department.
4. Licenses for configure-to-order, personalized or other customized versions of the Software may not be cancelable or refunded under any circumstances, unless WhiteSmoke's specific written consent is given for such cancellation.
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WHITE SMOKE Store Description:
WhiteSmoke is a U.S. based software company providing world leading solutions in the field of English grammar and writing. WhiteSmoke English writing software provides online English text editing, correction and enrichment using innovative, patented technologies. These technologies are the product of years of research into natural language processing and artificial intelligence tapping into the complexities of human language.
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WHITE SMOKE Shipping Info.:
White Smoke is downloaded.
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