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Store Information

contact information:

Phone:1-800-400-4481

Customer Service Phone Hours

Monday-Friday,-9am-9pm-ET.-

email:avenue.customer.service@avenue.com

address:

OneStopPlus.com
2300 Southeastern Ave.
Indianapolis, IN 46283

Return Policy

We're sorry for any inconvenience, and we've made returning your item(s) easier than ever! Choose from three convenient return options - select one of our two easy UPS return options or another carrier of your choice. You can access our easy return information by scrolling down to the return instructions below, or follow the easy return steps listed on the invoice. We've also included a self-adhesive return label for your convenience.

This does not apply to items received from Avenue®. Avenue® products will include a return label on the invoice that can be used for USPS or UPS. Return fees must be paid for at the time the package is returned.

FIRST THINGS FIRST... Please let us know the reason for exchanging the item, using the reason codes listed on the front of your invoice. (You can provide us with up to 2 return reason codes.) Before you select a return option, take a moment to make sure you've enclosed your invoice before you seal your return package. Also, take care to wrap your return package securely.

Store Description:

OneStopPlus.com Your one stop shop for sizes 12W - 44W The most knowledgeable webmall for the majority of women that offers the widest selection of specifically designed products, top quality and information, and the easiest shopping experience, in order to make her feel as important to us as we are to her every time she shops.

One stop plus offers Women Sizes 12W-44W, and Shoes to Size 14WW - as well as Men's Big & Tall Apparel Sizes XL-10XL and LT-7XLT; shoes to size 17EEEEE.

Totally unique in every way! OneStopPlus.com is the only one of its kind in the world - a webmall for women size 12W-44W, as well as the source for men's big and tall apparel. Everything you need... right where you want it. Easy to shop. Easy to afford. And great service you can always depend upon. Think of it as one-stop-shopping for all your fashion needs, with everything from intimates to formal wear.

OneStopPlus.com consists of four well-known and respected companies - some of which have been in business for over 100 years: Woman Within®, Roaman's®, Jessica London®, and KingSize®.

Shipping Info.:

Pending credit card approval, in-stock merchandise sent via:

Standard Delivery: will arrive within 4-7 business days, to the contiguous US. In remote areas of AK, HI, APO, FPO and US Territories, your available items will be delivered via USPS. Please allow 20 business days for delivery.

Express Delivery: will arrive within 3 to 4 business days if ordered by 2:00 PM (EST). In remote areas of AK, HI, APO, FPO and US Territories, your available items will be delivered via USPS. Please allow 10 business days for delivery.

Superfast Delivery: will arrive within 2 business days if ordered by 2:00 PM (EST). In remote areas of AK, HI, APO, FPO and US Territories, your available items will be delivered via USPS. Please allow 7 business days for delivery.

In rare occasions, a shipment may experience a delay in delivery and not reach you in the time expected. If your expected delivery date has passed, please check your order status on-line, contact us via email, or call (800) 400-4481.

If you have a question regarding an order you placed, you may check your order status online. Please have your order number available.

Gift Certificates are shipped via First Class Mail and will arrive within 3-5 business days.

e-Gift Certificates are emailed to the recipient within 1 business day, if purchased before 3PM EST, and within 2 business days if purchased after 3PM EST. The purchaser's credit card will be charged the amount of the e-Gift Certificate at checkout.

We don't ship international orders, we only ship to US possessions APO and FPO's.

ONE STOP PLUS Coupons and Promotional Codes