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Store Information

contact information:

Phone:1-800-390-1119

Customer Service Phone Hours

Newegg.com is an online e-commerce company offering more than 25,000 computer hardware and software, consumer electronics and communications products in stock at competitive prices and ready to ship at lightning-speed.

Whether you are a do-it-yourselfer, hard-core gamer, student, stay-at-home parent, small to medium-sized business, IT professional, reseller or anyone desiring a comprehensive digital lifestyle, you'll enjoy shopping with us.

email:n/a

address:

Newegg.com
9997 E. Rose Hills Road,
Whittier, CA. 90601

Return Policy

All returns require an RMA (Return Merchandise Authorization) number, which can be obtained by contacting our Customer Service department or clicking the "My Account" button in the top-right hand corner of our web page.

Please save all packaging and accessories for any item that is returned to Newegg.com. All original equipment, components, manuals, cables, documents and packaging must be returned with your item in order for Newegg.com to process your RMA. An item returned for a replacement may be repaired or replaced at Newegg.com's discretion, unless otherwise required by law. Products with specific refund and return policies and deadlines must be returned within the time periods specified for each item. All items sold through Newegg.com are subject to our Policy and Agreement. Physically damaged items cannot be returned.

All returns for a refund are subject to a 15% restocking fee.

Removal or alteration of a product's serial number or serial number sticker will automatically void your Newegg Return Policy. Products that are returned to Newegg with a missing, damaged or altered serial number will be refused RMA service and returned to you.

Store Description:

Newegg.com is an online e-commerce company offering more than 25,000 computer hardware and software, consumer electronics and communications products in stock at competitive prices and ready to ship at lightning-speed.

Whether you are a do-it-yourselfer, hard-core gamer, student, stay-at-home parent, small to medium-sized business, IT professional, reseller or anyone desiring a comprehensive digital lifestyle, you'll enjoy shopping with us.

Shipping Info.:

In the U.S., your UPS package cannot be scheduled to arrive at a specific time of day. UPS Ground packages are delivered anytime between 9:00 a.m. and 7:00 p.m., Monday through Friday.

Up-to-date information about the status of your package is available in the Tracking section.

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