MOTORCYCLE SUPERSTORE Coupons - MOTORCYCLE SUPERSTORE Promotional Coupon Codes

Store Information

contact information:

Phone:877-MOTO-USA (8

Customer Service Phone Hours
Monday-Friday-6am-7pm-Pacific-Time
Saturday-9am-5:30pm
Sunday-9am-5:30pm

email:superstore@motorcycle-superstore.com

address:
1904 Sky Park Drive
Medford, OR 97504

Return Policy
All returns must be postmarked no later than 30 days from the original customer shipment date. Returns and exchanges must be in new condition and include original product packaging. Customer must ship all items in a shipping box or envelope; do not use the product packaging as a shipping container. Returns that do not meet these requirements will be refused by Motorcycle Superstore. Return Form: Fill-out and include the return form with all returns or exchanges. The return form is printed on the reverse side of your packing list or it can be downloaded here. You will need Adobe Acrobat to view and print the form. Return Authorization Number: An RA number is required for any return or exchange. Obtain a RA number from Your Account. Login to your account, view order history, choose your order and select the item you wish to return. Or call 877-668-6872 and select #1 to speak with a customer service representative. Be sure to write your RA number clearly on the outside of the shipping box and on the return form. Returns For Refund: No restocking fee. Customer pays shipping charges. Exchanges: No restocking fee. Customer pays shipping charges. Incorrect Item Received: No extra charge. Motorcycle Superstore will replace incorrect items and pay return shipping charges. Motorcycle Superstore will reimburse Standard Ground shipping rates only. Warranty Exchanges: All warranty claims are processed through individual product manufacturers and subject to their policies and discretion. Warranty items should be returned directly to the manufacturer unless advised otherwise by a Motorcycle Superstore customer service representative. Exchanges & Your Credit Card: When you return an item for exchange, credit card processing rules require us to issue a credit to your card and then charge the card for the new item being purchased. A credit can take 24-48 hours to post to your credit card account. We are not permitted to apply the original purchase price to the new order even if it is an exchange for the same item. Model Specific Parts: Any parts returned for credit or exchange must be in new condition in the original packaging. Parts that have been installed (or damaged while attempting to install) and/or used in any manner will not be accepted for return. BE SURE THE PART YOU ORDER IS FOR YOUR SPECIFIC VEHICLE. Please be aware of this policy before beginning installation of any model specific part. Clearance and Closeout Items: No refunds on clearance, closeout or blemished items. Exchanges subject to availability. Package Deal Returns For Credit: If you want to return any package deal item for credit, you must return all items that were part of the original package deal. For example, if you purchased a jersey, pant and glove combo, you would need to return all three items for a complete credit. No restocking fee will be charged. We cannot accept individual items from a package deal returned for credit. Package Deal Exchanges: If you need to exchange any package deal item for a different size, we will accommodate you if possible. We cannot allow exchanges for different colors unless you are exchanging the entire package deal. All exchanges are subject to availability. Shipping Instructions: Return via prepaid Fed Ex, UPS or US Mail. Insure shipment for full value of purchase. Use original Motorcycle Superstore packaging. Motorcycle Superstore is not responsible for packages lost during return shipping. Return/Exchange Shipping Address: Motorcycle Superstore Returns (RA # Here) 309 Ehrman Way Medford, OR 97501

Store Description:

Shipping Info.:
Shipping Charges Within the Continental United States (48 States) Order Total Ground 2-Day Overnight Under $100 $6.99 $19.99 $29.99 $100 or Over FREE $19.99 $29.99 Offers and Additional Charges Free Ground Shipping Offer Free ground shipping on orders over $100 See limitations and exclusions -------------------------------------------------------------------------------- Alaska and Hawaii Add $10.00 to rates above. Motorcycle Superstore does not ship tires or oversized items to Alaska or Hawaii. -------------------------------------------------------------------------------- APO/FPO Shipping via USPS Priority Mail. Add $5.00 to Standard rates above. Handling includes an additional $5.50 insurance charge. Motorcycle Superstore does not ship tires or oversized items to APO/FPO addresses. -------------------------------------------------------------------------------- Canada Add $25.00 to 2-day rates above. All Canadian orders are shipped via FedEx International Economy only. Duties, taxes and brokerage fees are the customer's responsibility and payable at time of delivery. Motorcycle Superstore does not ship tires or oversized items to Canada. -------------------------------------------------------------------------------- Puerto Rico Add $25.00 to 2-day rates above. Duties, taxes and brokerage fees are the customer's responsibility and payable at time of delivery. Motorcycle Superstore does not ship tires or oversized items to Puerto Rico. -------------------------------------------------------------------------------- International Shipping Motorcycle Superstore currently ships only to the United States, Puerto Rico, Canada and APO/FPO addresses. -------------------------------------------------------------------------------- Oversized Handling Charge Ground shipping only. An additional $5.00 fee will be charged for every oversized item ordered. Motorcycle Superstore does not ship tires or oversized items to Alaska, Hawaii, Puerto Rico or Canada. -------------------------------------------------------------------------------- Tire Handling Charge Ground shipping only. An additional $5.00 per tire fee will be charged for every tire ordered. Motorcycle Superstore does not ship tires or oversized items to Alaska, Hawaii, Puerto Rico, Canada or APO/FPO addresses. * Tires and oversized items will be shipped via ground service only. Motorcycle Superstore does not ship tires or oversized items to Alaska, Hawaii, Puerto Rico, Canada or APO/FPO Addresses. ** Delivery days are based on shipments from our warehouse. If items are either currently not in stock or on backorder, delivery time will vary. *** Orders for in-stock merchandise placed before 1pm Pacific Time usually ship the same business day. This is subject to change based upon order processing. Leave At Door Ground and Express (Air) courier will leave packages at your door. Express shipments to business addresses will require a signature for delivery.

MOTORCYCLE SUPERSTORE Coupons and Promotional Codes