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Store Information

contact information:

Phone:1-408-746-6000

Customer Service Phone Hours

email:8fujitsu@fujitsupc.com

address:
1250 E. Arques Avenue
Sunnyvale, CA 94085-3470

Return Policy
New Recommended Configurations (RCs) and Accessories— End User customers may return any new pre-configured models and any accessories that are purchased directly from Fujitsu Computer Systems Online Store within 15 days of shipment date for a refund (return shipping charges are at your expense). You must call 1-800-FUJITSU to get a Return Authorization (RA). You will receive an approved RA Number and instructions (within 48 hours of placing your request). You will have 10 days to return the product. After receipt and inspection of the returned product, a credit will be issued. If any of the original items are missing, you will be credited, minus the cost of the missing items. You may not return a product if a RA is not requested within 15 days from date of shipment.
A notebook and Tablet PC is considered a recommended configuration (RC) if you select a standard configuration or if the only option you change in the configurator is the operating system. For example, if you make a change from Windows XP Home to Windows XP Pro in the configurator, it is still considered a Recommended Configuration.
Custom Configured Products (CTOs) — Custom configured products may not be returned for credit or refund.
A notebook and Tablet PC is Custom Configured (CTO) if you make other changes in the configurator (besides the operating system). For example, if you make changes to memory or battery, it is considered CTO.
Refurbished Products — Refurbished product may not be returned for credit or refund.
Return Policy (Server Products) Server products may not be returned for credit or refund.

Store Description:
Fujitsu Computer Systems offers a wide range of enterprise hardware and software products and services designed to help you maximize the value of your IT infrastructures. Fujitsu Computer Systems understands that power comes from information and your ability to optimize and manage it. Through its TRIOLE strategy, the company offers a complete line of scalable and reliable servers, storage and middleware solutions, high-performance mobile and client computers. In addition, we offer managed and professional services that help you reduce risk, reduce complexity, improve performance and achieve operational excellence. Our commitment to delivering the highest quality products and services - does not end when you take delivery of a product or complete a service engagement. Our service and support organizations are driven by our belief that your satisfaction must continue after the sale through implementation and ongoing use. Therefore, we offer a range of support plans that allows you to choose the plan that best meets your business and financial needs. Fujitsu Computer Systems, headquartered in Sunnyvale, California, is a wholly owned subsidiary of Fujitsu Limited. The company offers the following products and services. TRIOLE™ strategy uniting servers, storage, networks, and middleware for true IT optimization. LifeBook® notebooks Stylistic® tablets Solaris™ compatible, SPARC® based PRIMEPOWER™ servers Intel® Itanium® 2 based PRIMEQUEST™ servers Intel® based PRIMERGY® servers Enterprise class ETERNUS™ storage systems ESPRIMO™ desktop PCs CELSIUS workstations NetCOBOL product line for integrating, managing, and implementing COBOL solutions Application integration suite to support Service Oriented Architecture (SOA) Infrastructure software and middleware products and tools Professional Services to enhance the value of your hardware implementations Managed Services which include support for Fujitsu and multi-vendor environment Office Locations Headquarters - North America Fujitsu Computer Systems 1250 E. Arques Avenue, MS122 Sunnyvale, CA 94085 Phone 1-800-831-3183 Online Store: 1-800-FUJITSU, 24 hours a day, 7 days a week Email: computers@us.fujitsu.com us.fujitsu.com/computers

Shipping Info.:
Fujitsu Computer Systems Corporation has partnered with a company called Military Mail Solutions, LLC that offers an APO/FPO forwarding service called ShipitAPO to send shipments to our customers with APO/FPO addresses.
Currently we are able to accept and ship orders to the United States and Puerto Rico. We cannot ship orders to P.O. Boxes or outside the US.
Please call us at 1-800-FUJITSU for bilingual sales assistance. For product, service and warranty information, you can also visit the Fujitsu Canada Web site.

FUJITSU COMPUTER Coupons and Promotional Codes