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Store Information

contact information:

Phone:877.956.1515

Customer Service Phone Hours

email:CustomerService@eaglebit.com

address:
Eagle Bit
18539 East Gale Avenue
City of Industry, CA 91748

Return Policy
Defective merchandise may be returned directly to EagleBit.com only within 15 days of receipt. At our descretion, we will either repair the defective merchandise or replace it with another of equal or better value. Returns are accepted under the following conditions only: 1) First, try contacting the manufacturer tech support before return the product back to us.
2) Please visit our website (http://www.EagleBit.com/rma) to obtain a Return Merchant Authorization number (we will not accept returns without an RMA number). Items must be returned in original packaging, including all accessories, in original condition with blank warranty card. Unit must be properly package and DOUBLE boxed. Do not put shipping labels on original manufacturer's box. Shipment to EagleBit.com is at customer's expense. Returns are subject to 15% restocking fee.
3) All unauthorized RMA returns shall be returned and charged to sender with all applicable fees. We'll need the following information to authorize your return:

RMA Number
Customer name
Copy of Invoice
Nature of the problem

You will receive refund for the hardware price, minus shipping, handling and 15% restocking fees. Customer is responsible for shipping and handling fees for returning the products.

Store Description:
EagleBit.com has the resources to get you what you need, when you need it - along with the culture of customer care that will make it an enjoyable, hassle-free experience. We guarantee it.
EagleBit.com was established to serve the needs of computer users, we are serving with best quality of services and lowest price on computer products. EagleBit.com is headquartered in City of Industry, California. It is a direct-to-consumer e-Commerce site specializing in providing computer-related excess inventory, manufacturer-closeouts, high-demand and unusual computer components and peripherals at highly-discounted prices to you! But our success has been built on a simple principle: take care of every customer like they were a member of our family. Our call center staffs always trained to answer your questions, make recommendations and deliver best solutions for your PC.

Shipping Info.:
Please create an account by clicking the "My Account / Order Status" link at the top right hand side of our site. During signup we'll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time.

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