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Store Information

contact information:

Phone:1-800-515-3935

Customer Service Phone Hours

Monday-through-Thursday-9am-6pm-Eastern-Time-
Friday-9am-3pm,-Eastern-Time.-
Closed-Saturday-and-Sunday

email:service@shopdi.com

address:

Diamonds International
38 West 48 Street
Fourth Floor
New York, NY 10036

Return Policy

For products purchased online or through our catalog, we offer full refunds, exchanges, or store credits within 30 days of the shipment date. We will happily accept items that are free from scratches, marks, blemishes, sizing or alterations, and without signs of wear or tear. To receive a refund, you must provide the original jewelry packaging and documentation for the item. Original Diamond Certificates must accompany diamond returns. Purchases that meet all criteria will be refunded in full to the original form of payment, excluding shipping, handling, and any additional insurance charges. Gift returns may be credited to the recipient in the form of a Gift/Store Certificate, or exchanged for the full retail price of the gift. We will not report returned gifts to the original purchaser.

Store Description:

As the largest duty free jeweler in the world, Diamonds International has built a reputation of luxury, value, and trust since 1986

Shipping Info.:

Diamonds International is proud to offer free shipping on all orders over $100.
SHIPPING CHARGES FOR THE UNITED STATES Order Subtotal Shipping Options Charges Under $100 FedEx Ground (4 to 5 days) $4.95 FedEx Three Day Express Saver $6.95 FedEx Second Day $9.95 FedEx Overnight $19.95 FedEx Saturday -- not available in all areas $29.95 $100 - $499 FedEx Three Day Express Saver FREE FedEx Second Day $9.95 FedEx Overnight $19.95 FedEx Saturday -- not available in all areas $29.95 $500 - $2999 FedEx Three Day Express Saver n/a FedEx Second Day FREE FedEx Overnight $19.95 FedEx Saturday -- not available in all areas $29.95 $3000 - Up FedEx Three Day Express Saver n/a FedEx Second Day n/a FedEx Overnight FREE FedEx Saturday -- not available in all areas $29.95 * If the order total is under $50.00 you may choose U.S. Postal Service as a shipping option. International FedEx shipments carry a flat rate of $34.95. Additional fees for customs/duty may apply.

DIAMONDS INTERNATIONAL Coupons and Promotional Codes