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Store Information

contact information:

Phone:1-877-602-3817

Customer Service Phone Hours

Monday-Thursday,-9-AM-to-9-PM-(EST)
- Friday,-9-AM-to-4-PM-(EST)
Sunday,-12-PM-to-6-PM-(EST)-
CLOSED-on-Saturdays-and-National-Holidays

email:

address:

Diamond.com US Address:
1083 State Route 9
Champlain, NY 12919

Return Policy
We want you to be absolutely satisfied with your jewelry. Wear it. Enjoy it. Show it off. If within 30 days after receipt of your purchase you're not completely satisfied, return it for a full refund of the purchase price or replace it - no questions asked. However all products should be returned in the original state they were received. Products which have been modified by another 3rd party jeweler or abused will not be accepted for exchange or refunds.

Please note that orders for loose diamonds and custom built create your own rings are only eligible for the 30-Day money back guarantee.

Should your merchandise become defective within 90 days following your purchase date, we will gladly accept the item back to our warehouse and have a jeweler professionally inspect it and determine the proper course of action. Diamond.com stands behind their merchandise and will try to repair it first - and should that not be possible, we will replace the item with a brand new one.

Store Description:

As one of the Internets largest and most respected Certified Diamond Dealers and Jewelers, weve been serving satisfied customers since 1999. Today, we have become the Internet's trusted destination for certified diamonds and fine jewelry.

Shipping Info.:

Diamond.com will ship all over the world at a fixed rate of $50 US, which includes insurance for the full amount of the merchandise purchased.

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