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Store Information

contact information:

Phone:1-800-335-4269

Customer Service Phone Hours
24-HOURS-A-DAY,-7-DAYS-A-WEEK

email:help@deliasmerch.com.

address:
dELiA*s Fulfillment Center
P.O. Box 6348
Hanover, PA 17331-6948

Return Policy
We want you to be satisfied. Please return any item within 60 days from the ship date. We'll be glad to make an exchange, credit your account or refund your payment. After 60 days we'll be glad to issue a merchandise credit. Follow the instructions on the return form on the back of your packing slip. For exchanges, there is no additional shipping charge. Shipping and handling on returned merchandise is nonrefundable. We cannot accept open or used cosmetics; worn swimsuits or lingerie; or garments used, worn, soiled or altered by the consumer. Store merchandise not accepted as return or exchange by mail. Please allow up to three weeks for processing. Just follow the instructions on the return form on the back of your packing slip (DON'T THROW OUT YOUR PACKING SLIP - IT'S YOUR RECEIPT!) Option A: SmartLabel™ - your most convenient return option. Pre-paid, pre-addressed return lable on your packing slip No postage required - the cost of return shipping, $5.95, will be deducted from your refund or credit No waiting in line - easy drop-off at any U.S. mail location Package the return. Affix the smartlable to your package. Cover or remove the original shipping label. Drop your package in the U.S. Mail. The cost of return shipping, $5.95, will be deducted from your refund. Option B: Send to: dELiA*s Fulfillment Center P.O. Box 6348 Hanover, PA 17331-6948 Attn: Returns and Exchanges

Store Description:

Shipping Info.:
Rates for regular shipping (10 days) to addresses in the United States are based upon the total cost of your merchandise. * Additional handling charge will be applied to free shipping orders. Free shipping offer is valid for the U.S. only. Standard Shipping Costs Order Total Shipping & Handling $0-$25.00 $5.95 $25.01-$50.00 $7.95 $50.01-$75.00 $9.95 $75.01-$100.00 $11.95 $100.01-$150.00 $13.95 $150.01+ $15.95 You will be charged shipping & handling only once. Any subsequent backorder item shipped in a separate package will not incur an additional shipping & handling charge. There are express options available at an additional cost. These charges are in addition to the regular charges listed above: 3-5 day for $5.00 extra (to AK, HI and PR: $10 extra); 2nd business day for $10.00 extra (not available to AK, HI and PR); overnight for $15 extra (not available to AK, HI and PR); Saturday delivery for $25 extra (not available in all areas). Overnight shipping and Saturday delivery are not available to residents of Alaska, Hawaii and Puerto Rico. However, 3-5 day is available for an additional $10. Express shipping is NOT available to P.O. Boxes, for out-of-stock items, or for some oversized items like furniture. Saturday delivery is not available in all areas.

DELIAS CLOTHING Coupons and Promotional Codes