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Store Information

contact information:

Phone:800-264-5076

Customer Service Phone Hours
Monday-through-Friday-from-8-A.M.-to-7-P.M.-CT-
Saturday-from-9-A.M.-to-5-P.M.-CT.

email:

address:
DeepDiscount.com
900 North Rohlwing Road
Itasca, IL 60143

Return Policy
Items may be returned within 30 days of the ship date for a refund. If you would like to replace the item you have returned, please place a new order. While most items are returnable, they are subject to the following guidelines:

Defective, Damaged or Misshipped Items

You will receive a refund for the item(s) and shipping and handling costs for defective, damaged or misshipped items. For all other items, shipping and handling costs cannot be refunded. (Note: Return shipping cost refunds are calculated using the lowest cost shipping method. Items returned via expedited shipping methods will only be refunded an amount equal to the lowest cost shipping method).

Proper Conditions for Return and Credit

Returned merchandise must be in new condition with its original packing and accessories intact or it may be subject to a restocking fee.

When making a return, place the item in the box it arrived in and send it back to us via USPS Parcel Post. For your convenience, please use the label on the back of your packing slip. Don't forget to include a brief note stating the reason for the return and if you'd like an exchange or replacement.

Return your package to the address below:
DeepDiscount.com
900 N Rohlwing Rd
Itasca IL 60143

Store Description:
DeepDiscount.com is dedicated to providing the Lowest Total Price alternative when shopping for DVDs, CDs, Books, and Video Games online. We strive to make the process of purchasing these products as simple as possible by offering fast, accurate product searches, easy to follow check-out procedures, and FREE standard delivery.

Shipping Info.:
International Shipments

We ship via "Destination Post Office," which means that our carrier picks up from our warehouse and distributes packages throughout the world to the Post Office in your country for delivery to you. Please be aware that due to shipping restrictions or lack of delivery services to certain countries, United Parcel Service Worldwide Express, www.ups.com, may be used and applicable fees or charges may apply.

Any customs, taxes, import duties, or any other applicable charges are your responsibility and are collected once the package reaches your country. We have no jurisdiction over these expenses and cannot determine what they may be. Customs polices vary widely from country to country; please contact your local customs office for further information.

A street address is required for all international shipments. Delivery to P.O. Boxes is not available.

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