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Store Information

contact information:

Phone:760-726-7700

Customer Service Phone Hours
Monday-Thursday-7:00am-5:00pm-Pacific-Time-
- Friday-7:00am-4:30pm-Pacific-Time-
Closed-weekends-and-holidays-

email:

address:
1890 Ord Way
Oceanside, CA 92056

Return Policy
All sales are final. Return of non-defective product within the first 30 days from date of purchase will be subjected to a 15% Return Fee. Sales Tax will be charged on all orders delivered to an address in California (CA) Customer must inspect all goods upon receipt and notify Geeks.com within 7 business days if any products are missing or damaged. Shipping fees and/or Return shipping costs are not refundable and are the sole responsibility of the customer. Only defective product returns will be accepted after 30 days for repair or replacement only. Products sold with a Manufacturer or Direct Warranty must be returned directly to the product manufacturer for repair or replacement. For these items, the warranty policy from the product manufacturer explicitly requires that any returns, repairs etc. be requested and processed directly by the consumer (or "end-user") of the item. Due to licensing and copyright laws, we do not accept returns on software once a package has been opened. Defective software will be exchanged for the same title only. To return a product you must obtain a Return Merchandise Authorization (RMA) number. Geeks.com will not accept returns without prior authorization. RMA numbers are valid for 30 days. RMA numbers will not be extended and will be closed upon expiration. You must contact Geeks.com to obtain another RMA number. Once the RMA has been issued you will receive an email explaining what to expect during the return process. It is highly recommended that you use the non-prepaid address label provided on the lower portion of the RMA email sent out upon generation. If the return is a multiple box shipment the RMA number must be marked on all packages returned. All packages returned must have the RMA number displayed in large bold letters on the outside of the box. Unauthorized or Unmarked returns will not be honored and may be refused upon receipt and/or shipped back at the customer’s expense. Shipments that are refused without authorization, or that are returned due to an invalid address, are subject to a 15% Return Fee plus applicable handling fees. All product(s) must be return as originally received to include original packaging, manuals, documentation, and all bundled accessories. Returns must be packaged appropriately as to minimize any unnecessary damage during transit. Product(s) damaged during shipment will invalidate both the warranty and RMA and will be returned to the customer at the customer’s expense. All Warranty Exchange replacements are subject to product availability. If an exact replacement is not available upon testing Geeks.com will substitute the product(s) with a similar, suitable, or upgraded product(s) of equal or greater value within 7 to 10 business days. If none of these options are available Geeks.com will credit the customer’s account based upon current market value of the received product(s). Other than Gift Certificates, credits expire 6 months after the date they are issued. Geeks.com will not be responsible or held liable for any incidental or consequential damages arising from the use or misuse of any product(s) it sells. Per product descriptions, compatibility can be reasonably assured in most cases but can never be guaranteed; a product that is incompatible in a specific hardware/software environment is not therefore automatically "defective". Geeks.com reserves the right to refuse service to anyone. Return Policies subject to change without prior notice. Customer should review these return policies prior to making purchase.

Store Description:

Shipping Info.:
Shipping method indicates transit time only - please allow for processing time Processing time is the amount of time it takes to review, verify and ship your order. Orders typically ship within 24 to 48 hours. Geeks.com strives to verify and ship all Overnight orders placed before 10:00 a.m. Pacific Time the same day. Please allow for processing time. Overnight orders placed after 10:00 a.m. Pacific Time on Thursdays are not automatically upgraded to Saturday Service. Please contact Geeks.com Customer Service at (760) 726-7700 to request Saturday Service. There is a $10.00 additional charge for Saturday Service and is not available to all areas. International and APO/FPO orders may require additional processing time.

COMPUTER GEEKS Coupons and Promotional Codes