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Store Information

contact information:

Phone:1-888-237-8289

Customer Service Phone Hours
24-hours-a-day,-7-days-a-week

email:

address:
Best Buy
Corporate Customer Care Minneapolis, MN 55440

Return Policy
Returns Basics We make it simple and convenient to return BestBuy.com purchases. You can return items through the mail, or by visiting your local Best Buy store (so you avoid shipping charges and receive your refund more quickly). See our online return policies and in-store return policies for complete return details. Returning Items to the Store Your packing list/receipt and ID are required. Include all original packing materials, manuals and accessories with the product to avoid any additional fees. Gift with purchase items, quantity discounts and bundle purchases have their own unique return policies. Returning Items By Mail Include all original packing materials, manuals and accessories. Include the return label enclosed with your order, and indicate your reason for the return. Use the original shipping carton and packing materials, if possible. Returning Items Purchased in a Magnolia Home Theater Store You can return items in either of these convenient ways: By mail, through the process outlined in the Best Buy Online Return Policy. At a Magnolia Home Theater store within a select Best Buy store near you. To ensure you receive the best possible service, Magnolia Home Theater products can be returned to Magnolia Home Theater stores only. Please do not return these items to Best Buy locations without Magnolia Home Theater stores.

Store Description:

Shipping Info.:
Shipping costs will be noted per item during the checkout process or you may estimate shipping costs from the cart before checkout. We will automatically default to the least expensive method of shipping available, but you will have the option to upgrade your shipping to an expedited service during the checkout process. If Ground Shipping is not available for the item you selected, your shipping level will default to Second Day Shipping. Shipping cost is calculated on a "per item" or "per pound" basis and is based on the level of shipping service selected i.e. Ground, Second Day, Next Day. Check out our Shipping Rates to determine how your item's shipping will be calculated. Best Buy Gift Cards are shipped free of charge via Ground. Gift Cards can also be sent via expedited shipping (Second Day and Next Day) for a nominal fee. Shipping to Alaska and Hawaii There is no extra shipping fee to Alaska and Hawaii for Ground Shipping. There is currently an additional UPS surcharge of $10 per item for items shipped Second Day, and $15 per item for Next Day.

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