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Store Information

contact information:

Phone:888-388-9909

Customer Service Phone Hours
9:00-am-to-5:00-pm-EST-Monday-through-Friday.

email: Service@BiggerBooks.com

address:
BiggerBooks.com
2415 Palumbo Drive, Suite 200
Lexington, KY 40509

Return Policy
Return Policy Items purchased from BiggerBooks.com may be returned for a refund (excluding shipping charges and 10% restocking fee) up to 30 days after the date of shipment. Items must be returned in the condition in which they were received. Shrink-wrapped items cannot be returned if the wrapping is broken unless the items are defective. We will not accept items for return with open diskette packages or CD-ROM's that have broken seals. BiggerBooks.com supplies the highest quality used books. Used books are considered to be in good condition even when they contain highlighting, margin notes, or other markings. If you are not satisfied with your book for any reason, please return it to us within 30 days after the date of shipment for a refund (excluding shipping charges and 10% restocking fee). A refund will be posted to your credit card once your return is received and processed. It normally takes 2-10 business days for financial institutions to process the transaction once we have authorized the credit. NOTE: All individual credit card orders will be assessed a 10% restocking fee for returned merchandise. If you are returning items due to our error, please contact Customer Service at service@biggerbooks.com before shipping your package to avoid being charged this restocking fee and to obtain a prepaid shipping label. To return items to BiggerBooks.com, simply follow the instructions on the back of the packing list provided with your order. Then ship your return to the following address: BiggerBooks.com Attn: Returns Dept. 2415 Palumbo Drive, Suite 200 Lexington, KY 40509 Be sure to pack your items carefully for shipment so they are not damaged in transit. To prevent any losses, please remember to insure your package. We recommend returning your items via UPS Ground or insured mail. We also suggest that you keep a copy of the tracking number and shipping receipt for your records. BiggerBooks.com is not responsible for any merchandise lost or damaged en route to our distribution center.

Store Description:
BiggerBooks was developed to give the avid reader a way to find book titles quickly at deeply discounted prices. We offer a comprehensive range of new and used books, and have plans to expand our offerings into wide selections of movies and music as our business grows.
BiggerBooks is owned by A Book Company, LLC which was formed in May of 2001 to merchandise quality new and used books on the Internet. Since it's inception in 2001, A Book Company, LLC has sold over 20 million dollars worth of products through multiple websites.

Shipping Info.:
Shipping Rates and Options Delivery Method Ship Time Total Shipping Price (add both columns) Per Order Per Item Standard 3-7 business days $2.98 + $0.99 UPS Select* 1-5 business days $3.98 + $2.49 UPS 2nd Day Air* 2 to 3 business days $6.99 + $2.99 UPS Overnight* 1 to 2 business days $11.99 + $6.99 Bulk Shipping: -------------------------------------------------------------------------------- If a book is out of stock, all books are held until entire order is ready to ship. For example: if two books are ordered, one is in-stock and the other is listed as "Usually Ships in 2-3 days", the book that is in-stock will be held at our distribution center until the other book arrives 2-3 days later so they may be shipped together. Smart Shipping: -------------------------------------------------------------------------------- Books are shipped as they are ready. For example: if three books are ordered, two are in-stock and the other is listed as "Usually Ships in 2-3 days", the two books in-stock will be shipped directly, and the one book will be shipped 2-3 days latter when we receive it from our supplier. * For orders going to APO/FPO addresses, PO Boxes, Puerto Rico, Virgin Islands and Guam, you must select US POSTAL SERVICE shipping option. Please be sure to provide an accurate street address, city, and state to ensure proper delivery. Note : All orders placed after 12 pm EST will not be processed until the next business day. To calculate when an item will be delivered, just add the availability time of an item to the delivery time of the shipping option you selected. We use the following equation: Availability Time + Delivery Method Ship Time = Total Delivery Time Example: A book that is available to ship in 2 to 3 days (appears as Usually Ships in 2-3 days) and is sent via USPS Standard Delivery (usually takes 3 to 8 days) will arrive in a total of 5 to 11 business days. Please Note: Business days are Monday through Friday. Orders will not be shipped or delivered on Saturdays and Sundays. At this time, we do not ship orders internationally.

BIGGER BOOKS Coupons and Promotional Codes