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Store Information

contact information:

Phone:(800) 413-5896

Customer Service Phone Hours
Monday-thru-Friday:-8:00am-9:00pm-
Saturday-thru-Sunday:-Closed -

email:info@barbecues.com

address:
Barbecues
47 Brunswick Avenue
Edison, New Jersey 08817

Return Policy
To return a product, you must call us for a Return Authorization number (RA#) by filling out our return authorization form or calling toll free our Customer Service at (800) 413-5896. You can only request a RA# within 30 days after you receive shipment. Please make sure you write this number on the outside of the box you send back to us. Returns without an RA# may be refused and/or subject to a 50% restocking fee. You must return products within 30 days after the RA# is issued. ITEMS MUST BE RETURNED UNUSED AND IN THEIR ORIGINAL PACKAGING AS SHIPPED BY Barbecues. ANY ITEMS RETURNED IN PACKAGING OTHER THAN THE ORIGINAL PACKAGING WILL BE REFUSED. There is a 25% restocking fee on merchandise returned for any reason other than a product defect or damage. BuySafe bonds may not be returned. If you purchase a BuySafe bond and return all or part of your order, you will still have to pay the bond fee. Certain products are noted on the product page as custom or special order. These products are not returnable. Also, we cannot accept returns for Mosquito Magnets. Customers must contact Mosquito Magnet directly to arrange a return and/or replacement. Shortages/Damages/Defects You must inspect your package immediately upon receipt for shortages (did not receive all the items listed on the packing slip that show as shipped), damages or defects. You must notify us within three (3) days of receipt of any shortages, damages or defects. Although your product may be covered by a manufacturer’s warranty, we cannot take responsibility for any damages or defects beyond this point and you will need to contact the manufacturer directly. If your product is received damaged or defective we will take one of the following actions: send a certified technician out to your home to inspect, and, if necessary, repair or replace the product at our expense; or provide you with a Return Authorization number (RA#) so that you can return the product at our expense. If the certified technician determines that your product was not damaged or defective or if you returned the product and upon our inspection we determine the product is not damaged or defective, YOU MAY BE CHARGED FOR THE SERVICE CALL AND/OR SHIPPING PLUS A 25% RESTOCKING FEE. DO NOT CALL A TECHNICIAN TO INSPECT THE PRODUCT ON YOUR OWN. You will be responsible for the costs of any service calls, unless we send the technician to you as specified above. Additionally, manufacturer warranties may be voided if the service technician is not certified by the manufacturer.

Store Description:
Barbecues.com is another fine online store brought to you by Home Decor Products, Inc. We started Home Decor in 2000 because we believed (and still do) that there is a better way to buy fixtures for your home than in a crowded store with limited selections and unknowledgeable salespeople. Obviously something was true about our theory as we have grown our business to over $100MM in sales and over 170 employees and along the way we have satisfied hundreds of thousands customers. We believe that every successful business should have a unique selling proposition to stand out amongst its competitors. We believe that the value we provide our customers includes: An excellent assortment of the right products at great prices. A superior online shopping experience that is intuitive and safe. Dependable and affordable delivery --backed up by our own 278,000 sq. ft. distribution center. The best and most knowledgeable sales and customer staff in the industry backed up by the latest back-office technology. We strive to improve our site and company everyday to better address your needs. Your suggestions and comments are always welcome. Sincerely, Michael Golden President

Shipping Info.:
All orders over $1800 will receive free shipping within the continental United States. Orders below $1800 will be charged a shipping fee consistent with the method of shipment needed to bring your products to you as quickly and safely as possible. As the value of your order increases, we discount shipping charges to help you get more for your money. At any time, you can click “shopping cart” to review current shipping charges for your order before placing it. For items that are shipped by common carrier, we can provide curbside delivery only. White Glove Service may be available at an additional charge, please call us at 1-800-413-5896 regarding availability.

BARBECUES GRILL Coupons and Promotional Codes