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Go to 123 LASER TONER: 123 INK JETS home page: 123LASERTONER.com
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| Store Information for 123 LASER TONER: 123 INK JETS |
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123 LASER TONER: 123 INK JETS contact information:
Phone:(866)688-6346
Customer Service Phone Hours
M-F-6am-6pm-PT-
Sat-9am-5pm-PT-
email:
address:
123LaserToner.com
25 E. Easy St.
Simi Valley, CA 93063
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123 LASER TONER: 123 INK JETS Return Policy
If you want to return some merchandise, please follow the steps below to insure that your request is processed as quickly as possible. To review our great guarantees click here.
In order for us to process your return effectively, you must obtain a Return Authorization ("RA") before sending anything back. To request a RA, simply contact our Customer Care Center by calling us toll-free at: (866)688-6346
Along with your RA, you will be issued a FREE pre-paid postage label for sending back your cartridges. Note, as described in our two restrictions, if you made a mistake and ordered the wrong cartridges, we don’t pay for return shipping, but we will pay to ship you the correct cartridges.
Please be sure to use your FREE pre-paid mailing label. In order to keep our prices low, we have automated our processes, so if you don’t use the pre-paid return label it can considerably delay the processing of your refund or replacement.
It is our policy that all returned cartridges must be at least seventy (70%) percent filled. We feel that this gives everyone a fair test of the quality of the product. Unfortunately in our experience some people have used the entire cartridge and then sent it back asking for a refund. If a returned cartridge is less than 70% filled we will e-mail you. If you want the cartridge back you will have an opportunity to make payment arrangements for us to ship it back to you.
Also all non-defective products must be returned in the packaging in an as-new condition.
Since we have found that some people will not return the merchandise once they have received their replacements, we have to have a policy that replacement cartridges will not be shipped, or refunds/credits will not be made, until the products being returned are received by us. If you need your replacements right away we suggest you ask for a refund and place a new order. Your new order will be processed immediately.
Please allow up to 7 business days to process your return from the time it reaches our Returns Department Warehouse. All credit requests will be completed within 7 business days, but please note that it may take your credit card bank up to 30 days to apply your credit. Please note that we have no control over how long the credit card company takes to credit the refund to your account after we submit the data to them, but we do whatever we can to expedite the process.
Returns Department
123LaserToner.com
25 E. Easy St.
Simi Valley, CA 93063
Tel: (866)688-6346 Fax: (805)584-7046
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123 LASER TONER: 123 INK JETS Store Description:
123LaserToner.com is one of the largest, most trusted provider of inkjet cartridges, toner cartridges, and printer supplies on the internet.. Six years ago, printer ink and toner was difficult to find and very expensive. 123LaserToner.com was formed with a mission to provide quality ink replacements, great customer service and speedy delivery. Since our inception, we have grown to where we now employ more than one hundred people and operate out of our own building/warehouse facility.
Our facilities are able to handle 100% of our product fulfillment. This means that we make our own inventory purchases, thus insuring that we only purchase from the most reliable suppliers of the highest quality cartridges. In addition to performing 100% of our product fulfillment, we have also built an in-house Customer Service Staff because we believe that an in-house staff is far more dedicated to satisfying your needs. And after several years of hard work, we are extremely proud of the friendly and knowledgeable in-house staff that we have assembled.
During the past five years we have sold more than 5 million cartridges. What does this mean to you? It means, we know how to do the job quickly and efficiently ensuring you will receive speedy delivery; Indeed, most orders are actually shipped out the very day they are received. As the industry leader we can bring all this to you at very substantial savings, usually 40% to 75% off the typical retail price found at your local 'discount office supply super-store'. We are very proud to be part of this team and we thank you for shopping at 123LaserToner.com.
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123 LASER TONER: 123 INK JETS Shipping Info.:
Contiguous 48 States
• USPS Mail with Delivery Confirmation FREE on all orders over $39.00. All other orders are just $2.95
4-7 business days average delivery. Free Shipping is not valid outside the 48 contiguous states.
• Trackable FedEx Ground shipping upgrade for orders over $200.
4-7 business days average delivery. Not valid outside the 48 contiguous states.
Shipping to the following locations: Canada, Alaska, Hawaii, APO/FPO, Guam, AS, FM, MH, MP, NT, PE, PR, PW, and US Virgin Islands
• USPS Priority Mail is $7.00 for all orders.
7-10 business days average delivery. Free Shipping is not valid outside the 48 contiguous states. For more information, click here.
Shipping Notes:
This shipping offer is only good for limited time and may be stopped at any time. All confirmed orders that were placed before the offer ends will receive the shipping cost they were quoted at the time the order was placed regardless of the ship date.
On average, credit card orders are shipped the same day, or the morning following the receipt of your order. All orders received after 3:00 PM PST Friday and orders placed on the weekend will be shipped Monday morning. Orders will be shipped when all items have been gathered. Items will not be shipped individually.
International orders will not be processed, except for Canada.
Most other online retailers will not ship to AE, APO, AP, or FPO addresses, but here at 123LaserToner.com , we are happy to serve our customers in the armed forces, stationed at any AE, APO, AP, or FPO address. However because these addresses can be in remote places that are very difficult to reach, we are not capable of covering the cost of insurance and postage.
Ordinarily orders are shipped USPS Mail or FedEx Ground and should arrive between 4 to 7 business days from the order date. Please remember, once an order leaves our warehouse it is out of our control and the carrier is responsible for any unforeseen delays in your order's arrival, but we will do everything we can to help you get your order to you fast. Need help, do not hesitate to call Customer Service at (866)688-6346.
Unfortunately, we cannot combine multiple orders or add to orders already placed. If you want to cancel your order please call our Customer Service specialists at (866)688-6346. Please note that we cannot cancel your order after it has been shipped, but you can return your order after you receive it by contacting Customer Service at (866)688-6346 and getting a RMA. See Return Policy.
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