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Phone:00852-30696120
Customer Service Phone Hours
00852-30696120
Email:
Address:
Return Policy
The RMA Process & Three Easy Steps:
1. Get RMA Authorization after you submit a RMA request by visiting RMA request in My Account.
RMA request should include the below information: Order ID, SKU, the reason of sending back and post images, choose replacement or refund money and other your related concern.
2. Ship the return goods after you get the RMA authorization.
Once you ship return goods, please note the return item must be with original packing, accessories and shipping address from Focalprice.com customer service center together with RMA authorization.
Notes: please offer tracking number for return shipment. Focalprice.com won’t take any responsibility for any missing return shipment.
3. Get the replacement or Refund.
FocalPrice will arrange for resend or refund upon receiving your return package within 1-3 business days.
Store Description:
The lowest Price for DS R4 lite, PSP Slim, Genuine Earphone, SONY EX71 EX082 PS2, Macbook Accessories, and more.
Shipping Info.:
Focalprice.com offers free shipping service to worldwide for all shipments via Airmail.
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